MTM Global Visa app

Delete your account

Use this page to delete your account in the MTM Global Visa app for Android and iPhone, made by MTM Global Visa Services Co., Ltd. You don't need the app installed.

Delete your account here

1Enter the email and password you use to sign in to the app.
2Tick the box to confirm.
3Press Delete my account. Your account is deleted straight away.

Account email *

Password *

I understand that my account will be deleted permanently. This can't be undone.

Forgot your password? In the app, choose Sign in, then Forgot password?, to set a new one. Or use one of the other ways on this page.

✓

Your account has been deleted

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Other ways to delete

In the app

By email

Can't sign in? Email [email protected] from the address on your account and ask us to delete it. We reply within one month.

What we delete

Your account: name, email address, phone number and password
The link between your account and your bookings, so they no longer show in the app
Your notification settings and the device token used to send you notifications

All of this is deleted straight away.

What we keep

Bookings, eVisa applications, insurance orders and lounge bookings you already made, with the details and documents in them. They aren't cancelled: our counter still processes them, and we keep them as business records for as long as the law and our accounts require.
A record that the account was deleted: the email address and the date.

To have the personal details in those bookings removed as well, email [email protected].

Read our privacy policy →

Delete your account

Delete your account here

Your account has been deleted

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